Privacy Policy

Privacy Policy

At Fayd Platform, we are committed to protecting our users’ privacy and ensuring the confidentiality and security of all collected and utilized information. This Privacy Policy outlines how we collect, use, and safeguard your personal data.

1. Information We Collect

1.1. Personal Information:

• Full Name
• Email Address
• Phone Number
• Mailing Address (if necessary)

1.2. Technical Information:

• IP Address
• Device Type and Operating System
• Browser Type and Settings
• Geographical Location Data (if enabled)

1.3. Usage Information:

• Pages visited on our platform
• Time spent on the site
• Interactions with our services

2. How We Use the Information

2.1. Personalizing Experience:

• Enhancing the user experience based on preferences

2.2. Communication:

• Sending updates and promotional offers
• Responding to inquiries and providing support

2.3. Improving Services:

• Analyzing data to enhance our products and services
• Monitoring site performance and resolving technical issues

2.4. Security:

• Protecting accounts from unauthorized access
• Detecting and preventing illegal activities

3. Sharing Information

3.1. With Third Parties:

• Sharing personal information with partners or service providers (e.g., delivery companies) to ensure the required service is provided

3.2. Other Situations:

• Complying with laws or responding to government orders
• Protecting the platform’s rights or preventing fraud

4. Data Protection

4.1. Technologies Used:

• Encryption technologies to protect data during transmission
• Storing information on secure servers with strict access controls

4.2. Additional Measures:

• Regular security system reviews
• Training staff to handle data securely

5. User Rights

5.1. Access and Update:

• You have the right to request access to or update your personal information

5.2. Deletion:

• You may request the deletion of your data unless it is legally required to retain it

5.3. Opt-Out:

• You can opt out of receiving promotional messages at any time

6. Cookie Policy

6.1. What Are Cookies?

• Small text files stored on your device to personalize your experience and improve services

6.2. Types of Cookies We Use:

• Performance analysis cookies
• Personalization improvement cookies

6.3. Managing Cookies:

• You can modify browser settings to disable cookies, but this may affect some site functionalities

7. Privacy Policy Updates

We reserve the right to amend this policy from time to time. You will be notified of significant changes via email or a site notice.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@fyededu.com